We are pleased to host The Menopause Clinic who were awarded CQC status to practice from 2 rooms within Cowan House. Our rooms, facilities and policies all passed with flying colours.
WHERE WE ARE
Cowan House is located close to the centre of Weston-super-Mare, looking out upon the conservation area of Ellenborough Park. It is easily accessible via public transport, and is walking distance from the train station. Both the number 3 and 7 bus routes are located close by.
OPENING HOURS Monday 09:00 - 20:30 Tuesday 09:00 - 20:30 Wednesday 09:00 - 20:30 Thursday 09:00 - 20:30 Friday 09:00 - 17:00 * Some out of office appointments are available upon request
PURCHASING A GIFT VOUCHER To purchase a gift voucher please complete the online contact form, letting us know the value of the gift voucher you would like to purchase and the recipient’s name. You will then be given a gift voucher code and our BACS details. Please use the gift voucher code as the reference on your bank transaction. Once we have received the funds, we will activate the voucher code and send you a PDF document detailing the value of the voucher and the expiry date.
HELPFUL CONTACTS FOR PARENTS OF YOUNG PEOPLE SUFFERING WITH MENTAL HEALTH ISSUES
YoungMinds Crisis Messenger - Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis.If you need urgent help text YM to 85258 All texts are answered by trained volunteers, with support from experienced clinical supervisors Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. Samaritans – for everyone, (24/7) Call 116 123 Emailjo@samaritans.org Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face. Childline – for children and young people under 19 (24/7) Call 0800 1111 – the number won't show up on your phone bill ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small. Papyrus – for people under 35 Call 0800 068 41 41 – Monday to Friday 10am to 10pm, weekends 2pm to 10pm, bank holidays 2pm to 5pm Text 07786 209697 Emailpat@papyrus-uk.org PAPYRUS is the national UK charity dedicated to the prevention of young suicide. You can contact them for help and guidance for yourself or for someone else in your care.
Please note we cannot offer an emergency service. If you are worried about yourself or someone else's welfare or if someone is at risk then please contact Weston General Hospital on 01934 636363 (available till 10pm) or phone 111 or 999 depending upon circumstance. You can also follow this link and click the 'start now button' to access local mental health support teams. https://www.nhs.uk/Service-Search/mental-health/find-an-urgent-mental-health-helpline
If you would like to raise any concerns regarding the premises or treatment you have received, please contact us via the contact form above where we can advise you of our complaints procedure.
*Cowan House implements a 24 hour cancellation policy. Therefore if you do need to cancel please ring reception on 01934 643262. If cancellation does not take place within 24 hours prior to the appointment we will be unable to give a refund.